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About Us

Walter & Mair is a leading estate agent providing a comprehensive service to our customers including residential sales, lettings and property management operating within the Coulsdon and surrounding areas.

With over 20 years of experience, we have developed an extensive knowledge of the local property market enabling us to offer a wide-ranging service that is both friendly and professional as befits our reputation. We are committed to providing our clients and customers with individual strategies catered to their requirements based on high quality advice from our experienced and dedicated sales team.

With all the traditional values you would expect from a long established firm combined with the latest innovations and technology, we offer a quality bespoke service.

We are a member firm of the National Association of Estate Agents and The Property Ombudsman for Sales & Lettings.

	Toby Bassett - Director
	MNAEA
	I started my career in 1990 just at the time the market took a severe downturn. It was a challenging time and a steep learning curve as every sale took a lot of effort to agree and progress to successful completion. Looking back I realise that starting in this market gave me the experience of achieving results even when the market is against you. Since the start of my career I have worked successfully in both the corporate and independent sectors and have learned much about both types of organisations with it soon becoming aparent that the independent sector was the one for me. During my early career I became a member of the National Association of Estate Agents and believe it to be important to be able to affiliate yourself with a body that demands a high level of professionalism and integrity, qualities that I feel are crucial in a service industry. Thank you for taking the time to read about us. I trust that you will find our site informative and hope one day to work on your behalf.
	Email: toby@walterandmair.co.uk Tel: 020 8660 6674

	Lisa Douglas - Assistant Manager

	I have been working in the Estate Agency industry for nearly 15 years and enjoy the challenges that each day brings. Whilst modern technology is part of day to day life I believe that there is no substitute for hard work, great communication and excellent negotiation. My goal is always to make what can be a stressful time as uncomplicated as possible.
	Email: lisa@walterandmair.co.uk Tel: 020 8660 6674

	Carol Bassett - Director
	BA (Hons)
	I started my career in the City in the 90's and have always worked within a sales and finance environment. I spent several years working for an international bank having completed my business degree, and then worked for several years for a large American Company where I worked as a Leasing Manager and an Area Sales Manager. Although i bring the wealth of experience that a Corporate environment offers, I relish working for an independent firm and working with a very enthisiastic team. We are always striving to improve, so your feedback and comments - both good an bad - are always welcome!
	Email: salescoulsdon@walterandmair.co.uk Tel: 020 8660 6674

	Tina Reid - Sales Progressor

	I have worked for Walter & Mair for 21 years and in that time I have witnessed many changes in the market. Moving can be a very stressful time especially for families with children and my main priority has always been to give the best possible service to everyone I come into contact with and treat them the same way as I would want to be treated.
	Email: salescoulsdon@walterandmair.co.uk Tel: 020 8660 6674

	Peter Bond - Consultant
	FNAEA

	Email: salescoulsdon@walterandmair.co.uk Tel: 020 8660 6674